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The speaker, Bridget, and the person she is speaking to are excited about the upcoming launch of Chats with the Case. They suggest introducing themselves and explaining why they are doing this. They also mention the need to define AVP, as not everyone may be familiar with the term. Well said, Bridget, and I am so excited for our initial launch of Chats with the Case. Shall we first start by introducing ourselves, helping our audience understand why we're here? Oh, and maybe we should define AVP, right? I don't know that everyone knows what AVP means. What do you think?