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Engagement is a term that is often overused and can mean different things to different people. It is important to have a clear definition of what engagement means to you. To tie engagement with motivation, we need to ask questions that connect the two. For example, how will being highly engaged and demonstrating trust help you achieve your goal of becoming a future leader or working in the marketing department? By tying engagement to motivation, we help people understand the benefits and create their own triggers for engagement. This emotional attachment to change is important in building strong engagement skills. Again, I think we overuse the term engagement all the time, and I think it's open to interpretation. So again, at the risk of repeating ourselves, make sure you have a strong definition. Engagement is by doing what? Now, when you tie it to the motivator, we all have a brand, we all have a reputation, and hopefully we all have goals and ideal destinations of where we want to get to. The number one thing that we have to do is tie it with our motivator. How do we do that? And one of the ways we do that is to ask questions such as, Suzy, when you're highly engaged and you're attentive and you're demonstrating trust, bringing the attributes of strong engagement, how will that serve you well as it relates to your goal of becoming a future leader or wanting to get into the marketing department and work with more analytics? You tie the motivator together, in this case, with the area that you're coaching called engagement. Again, hopefully you have a strong definition. Once you do that, people's ability to remind themselves, they have their own triggers. If I'm engaged, I'm building trust, they're going to accept my leadership, I'm going to have a better opportunity to get into the marketing department, or what have you. Those are the things that we need to be skilled in. By bringing in what motivates somebody, you bring in the emotional attachment to this thing called attentiveness to change.