STAR INTERVIEW METHO

The STAR method is a framework that can be used in job interviews to structure your answers. It stands for Situation, Task, Action, Result, and can help the interviewer visualize you in that situation. It is important to provide a clear example and explain how you resolved the challenge. The STAR method is most effective for situational, behavioral, and competency-based interview questions. It is recommended to watch videos with example answers to these types of questions. What is the STAR method? In this video, I want to explain in simple terms what the STAR method is, sometimes called the STAR technique, and how you can use it to massively boost your chances of getting hired. And I will include a solid example for you. I'm Amri Celeste, an interview coach and HR recruitment specialist with over 10 years hiring experience, and I make videos on how to help you secure the job that you want. So do like and subscribe if you are job hunting. So first, what is the STAR interview method? STAR is an acronym for Situation, Task, Action, Result, and the STAR method is a framework that you can use to structure your answer. So let's say you were in an interview and you were asked a question like, can you talk me through a time when you faced a challenge at work? You would answer this question by sharing an example of a challenging situation at work, and you would describe the challenging situation that occurred, the task that was created due to the challenging situation, the actions you took, and the result or the outcome. And if you're feeling very confident, then you can also talk about learnings, which essentially means you would explain what you learned and what you might do differently next time. But this is the STAR method in simple terms. Why does it boost your chances? When you use the STAR method, it is 10 times easier for the interviewer to imagine you in that situation, rather than you just saying to them, I'm good at challenges, take my word for it. You're essentially describing a situation that allows the interviewer to imagine you and see you in that situation themselves. And it often beats a long, boring explanation that doesn't even hit all of the points that the interviewer is looking for. So the STAR method is absolutely key. What you should not do. What you don't want to do is give an answer that describes how you would potentially handle a situation or ramble on at length about a particular situation without explaining how you resolved or handled it. So I'll share an example answer so you can see how it works in action. So your interviewer asks you, can you talk me through a challenge or difficult situation you had at work? An example answer using the STAR interview method would be, as a receptionist, I book in lots of visitors for meetings. One day I had a visitor turn up for a quarterly meeting with a director, but I knew that I hadn't seen that director come into work that day and he hadn't responded to my email about the visitor's arrival. I also got no response when calling his desk phone and mobile. As the meeting was starting in five minutes, I decided to call through to someone else in that department who advised me that due to a last minute family emergency, he was not in the office that day. I asked if they knew anyone else that would be able to meet with this visitor and they pointed me in the direction of another colleague who was able to meet with the visitor and cover off the meeting on the manager's behalf. So a nice short explanation. The answer doesn't need to be long or complicated. It doesn't need to be life or death. It just needs to show you thinking your way out of a challenging situation, even if it's a simple one. And do let me know in the comments if you found that example answer helpful. I'd love to know the verdict on whether my explanation is helping you to understand the STAR interview method a little bit better. If you do struggle with solid answers to interview questions, you can grab this top 20 interview answers guide that I created. It's packed with example answers for your interview, including answers to difficult questions like why should we give you the job? What's your greatest weakness? How do you handle pressure at work? All of those tough questions. And it also includes what you should be asking your interviewers at the end of your interview. So it's totally free and you can download that in the link in the description below. So let's look a bit at why that was a strong answer to give using the STAR technique. So here you can see the situation. The receptionist is booking in a visitor for a meeting with a director who she cannot contact. The task is clear. She needs to find the director. She takes several different actions. She emails the manager. She calls the work and personal phone number and then calls through to a colleague. And the part that makes this answer extra strong is she doesn't just accept that the director is not in the office. She asks if somebody else might be available to take the meeting so the visitor doesn't have a wasted trip. And the result is that a colleague covered the director and the visitor was able to have the meeting. So a great example of dedication to customer service at the end there. The STAR interview method is most useful when you're answering situational, behavioral and competency-based interview questions. Answering these using the STAR method makes your answer so much stronger. And I do have example answers to all of these types of questions. So I'll link those videos in the description below this video. So I do recommend watching those if you're interviewing as you will almost certainly be asked a range of these questions. Thank you so much for watching. Do like and subscribe if you haven't already and tap the notification bell so that you'll know when a new video is ready and I'll see you in the next video. Transcribed by https://otter.ai