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McDonald's is using advanced technology to order and deliver food to customers, but the store is still staffed by humans in the kitchen. This trend of automation in restaurants may lead to job loss and a decline in social skills due to lack of human interaction. Americans should be concerned about the impact of advancing technology on their lives. The use of robots in place of humans may eliminate the final quality check of food and limit customer complaints. It's important for Americans to voice their concerns and slow down this trend. Oh, hey, sorry, let me turn this thing on really quick. ♪ You'll be with us, Don FM ♪ Has technology been moving too fast for us, or can we still deal with the fact that robots might be running our future restaurants? Let's talk about it. ♪ You'll be with us, Don FM ♪ Hi guys, and welcome to 103.5 Don FM Radio. I'm your host, Beamer, and today's topic is on advancing technology and its impacts on our society in America. I would like you to consider this situation. You go to a McDonald's drive-thru, and you get your lunch without interacting with a single human being. So the question is, would this bother you? Would you care not to speak to a single human while ordering and picking up your food? This is currently what McDonald's is attempting to do. New locations are appearing here in the U.S., especially one located in Fort Worth, Texas. McDonald's is using advanced technology to order and deliver food to customers. You can now order their food through an app online right before you pull up and receive your food from a conveyor belt at the drive-thru window. This news, of course, is scaring some customers and Americans because it's giving the false idea that we will no longer need real human employees. This McDonald's is not fully run by robots. There are human employees cooking and prepping the food daily. This McDonald's store is actually staffed by real humans still. Employees are only in the kitchen and not at the actual counter, nor at the drive-thru window. So how is this affecting Americans? According to the United States Department of Labor, roughly 3.3 million Americans are estimated to be working nationally in fast food as a counter worker. And with more advancing technology now on the rise, more of these locations might be available sooner, not just in McDonald's, but other restaurants everywhere. I wasn't aware of how quickly technology is developing. I don't think I would go to a restaurant mostly run by robots. I feel like a part of the reason why people go to restaurants is for the human interaction, and a restaurant run by robots would negate that. It's kind of scary to think that they're trying to take away human employees. It's that day-to-day interaction that helps people develop basic social skills, and it seems like we've already seen a decline in that with the younger generation. So taking away those human interactions might make things worse. Yes, I do think Americans should be concerned with this idea because it just shows how much our lives now revolve around technology. It's also taking away jobs. Sure, it may create some more jobs with the development and maintenance of these robots, but not enough to make up for the amount of jobs that we'll be taking away. And as I said before, it's also declining the social skills of younger generations due to the lack of human interaction. The voice you just heard was coming from Madison DeMarco, a University of Arizona student who was interviewed on this episode's questions. Now let's take a listen to some thoughts coming from Watchlist, YouTube's video, and hear what they have to say. It also, like you mentioned, Brett, it eliminates jobs. It takes jobs away from people, and it takes away that final human quality check of the food that's going out to you because they're cooking there, but the move towards automation, these people are celebrating that their orders are going to be right, but it only takes away that final line of defense that's checking your bag for you, and it takes away your ability to have some sort of complaint in the event that it is wrong or to get a refund. I mean, for God's sakes, ask them at the window as you're leaving for a fistful of more sauce than you want. That was just Ray speaking to her guest host, Brett, on this topic. Moving past the critical points that Ray and I have made about the customer service aspects of using robots in place of where humans should be, it's more important to note that Americans should be possibly worried about losing their jobs in the near future because this trend might be moving onward more than just reaching restaurants, but other stores as well. Of course, this trend can easily be slowed and stopped by us Americans, us as a community, so if you have any worry, any feedback, please, please be vocal about it. We would love to hear your thoughts on this episode's topic, so please visit our website and our Patreon page to find out more information on everything that we've provided this episode, and as always, if you wanna hear the extended version of this week's episode, visit us on our YouTube channel where we go into a deeper dive that lasts 60 minutes. There, we have a special interview with our special guest, Mateo Herrera, our Raytheon insider who has some fantastic knowledge on the new upcoming changes to advancing technology, so please go ahead and check it out on our YouTube channel, and don't forget to like, follow, and smash that subscribe button as we are reaching close to two million listeners at Dawn FM. Thank you guys so much for listening to this week's episode. This is Beamer signing off. I'll see you guys next week.

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