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In this transcription, the speaker discusses the future of B2B marketing with the use of AI. They highlight the benefits of AI in creating a unified team approach, improving the customer experience, and enhancing content creation and lead scoring. They also mention the need for ethical considerations and responsible use of AI. Overall, AI is seen as a powerful tool that can revolutionize B2B marketing and improve various aspects of the business. All right, everyone, buckle up, because today, we're taking a deep dive into the future of B2B marketing. And get this, it's all about AI. By 2025, things are gonna be radically different. But don't worry, we're not just gonna geek out on the tech itself, we're giving you the inside scoop on how to actually put AI to work for you. We've got a killer article here outlining the top trends, and let me tell you, you are not gonna wanna miss this. Yeah, and what's really cool is that we're not talking about just like little tweaks here and there. This is like a full-blown revolution in how B2B marketing is done. Okay, so let's break it down. The first thing that really jumped out at me from this article is, well, remember how we've always talked about revenue teams? You know, sales, marketing, customer success, all those different departments. It's like they're finally gonna be on the same team, all thanks to AI. Imagine that, no more silos, everyone working together towards the same goals. It's about time, right. Right. And the cool thing about AI is it actually makes this whole unified team thing possible because now you've got everyone working from the same data, the same information, so you don't have the marketing team off chasing one goal while the sales team's doing their own thing. Everyone's aligned. Makes sense to me. I mean, I think a lot of businesses really struggle with that, getting all their teams on the same page strategically. Oh, absolutely. So is AI like the magic solution to that whole problem? Yeah, it's looking that way. And you know what else plays really well into this whole unified team approach? What's that? Product-led growth, PLG. You've heard of that? Yeah, yeah, it's like, instead of just having salespeople hounding you, the product itself is almost like it's guiding you. Exactly, imagine buying software and instead of getting like a million sales calls, the product itself just guides you through everything. No pressure, just a smooth, personalized experience. Okay, I like where this is going. No more awkward sales pitches, sign me up. But how does AI actually make this whole PLG thing even better? Well, think of it this way. AI can take that entire customer journey and it can personalize every step of it. It's automating things like onboarding, suggesting new features that you might actually like, even predicting things you might need help with before you even realize it. It's like having a dedicated assistant who just knows the product inside and out. That's pretty amazing. Yeah. So for our listener who's, you know, in the trenches of the B2B world, it sounds like AI could be the key to keeping their customers happy, engaged, and coming back for more. Absolutely, happy customers are loyal customers. Right. And there's so much more to uncover about how AI is going to completely change the game. Ready to dive into a couple more trends. Hit me. The more we talk about this AI revolution, the more I need to know. Okay then. You know how companies these days are using like a million different platforms and systems? Oh, tell me about it. Yeah, it's a lot to keep track of. It really is. And this article, it talks about how AI can help bring some order to that chaos. Right, like trying to solve a giant puzzle but the pieces keep changing on you. And I remember there was that visual in the article, something about AI sort of weaving everything together. What was that all about? Yeah, AI is like the conductor, making sure all your systems and data are actually talking to each other. Instead of being like totally separate. Exactly. But it's not just about connecting the dots. AI creates this single unified view of your customer. Ah. Which is super critical for creating those personalized experiences. But less time trying to like wrangle the data and more time actually using it in a smart way. Now you're getting it. And speaking of doing things differently, AI is really pushing B2B marketers to branch out and explore some new territory. Like what? Think TikTok, Discord. Wait, hold on. TikTok and Discord for B2B. I thought those were for like, you know, funny videos and memes. Sure, they started out that way, you know, geared toward a younger audience. But both of them, they've grown. They've become these hubs for professionals to connect and believe it or not, talk shop. Okay, but those platforms are so different from what we think of as traditional B2B channels. It's like a different language. Where do you even begin? And that's where you guess it, AI comes in. It can actually analyze how people are behaving on these platforms, pinpoint the trends, and help marketers like us understand what kind of content actually resonates in those spaces. Like we need AI just to keep up with all the new ways to reach people, right? Right, and AI isn't just about helping us find the right platforms, it's about helping us say the right things on those platforms. Okay, so we're not just talking about like where we're marketing, but like what we're saying. And this article talks about AI changing the game when it comes to creating that content, finding the right people to see it, even predicting what they need before they even ask. Exactly, so content creation, this is a big one. Instead of spending hours and hours trying to craft the perfect blog post or email campaign, AI can help you do it in a fraction of the time. Wait, AI can run my content for me now? Pretty much, there are some really impressive tools out there now using natural language processing and machine learning. They can help you tailor your message to different audiences, make sure it's engaging, all while saving you tons of time and effort. Okay, but is it actually good content? I mean, can AI really replace human creativity? It's getting there. Of course, nothing can fully replace a human touch, but AI is a powerful tool to have in your content creation arsenal. Okay, that makes sense. So AI can help us write better content faster. But what about making sure that content actually gets seen by the right people? You know, those high quality leads who are actually gonna be interested in what we're selling. That's where lead scoring comes in. AI is like a master detective when it comes to identifying your ideal customer. I like that, a master detective. It digs through all sorts of data, website activity, how they're interacting with their content, even demographic information, to figure out which leads are the most likely to actually turn into paying customers. So less time chasing after dead ends and more time focusing on the leads that are actually gonna convert. Yeah. That's amazing. You mentioned predicting. Like AI can actually see into the future and tell us what's gonna happen next. Well, maybe not quite like that. Okay. But AI is really good at analyzing historical data to understand trends. Okay. So it can actually help you anticipate future changes and adapt your strategy accordingly. So instead of reacting to what's already happened, you can stay one step ahead of the game. Precisely. I love it. Okay. Okay, so we've talked about how AI can help us build better teams, create amazing content, find the right customers. It sounds like a dream come true. But with any new technology, especially one as powerful as AI, we have to be mindful of the ethical implications. And this article actually touches on that a bit. Absolutely. Ethical AI is not just a buzzword. It's something we have to be thinking about now. For sure. Because as we're using AI more and more in marketing, we have to make sure we're using it responsibly. So what does that look like in practice? Well, for one, being transparent, making sure people know how we're using their data and what role AI plays in that process. Okay, transparency is key. Absolutely. And then there's the issue of bias. We have to make sure the algorithms we're using aren't perpetuating harmful stereotypes or discriminating against certain groups of people. Yeah, that's a big one. Because AI is only as good as the data we feed it, right? Exactly. So it's up to us to make sure we're using diverse datasets and constantly evaluating our AI systems for any potential bias. That makes sense. It's about being responsible stewards of this technology. Yeah. And thinking about the long-term implications of the choices we make today. Exactly. Because at the end of the day, we want to use AI to make things better, not worse. For sure. And speaking of making things better, we haven't even gotten to how AI is totally revolutionizing the customer experience. This article had some really interesting insights on how AI is taking personalization and customer support to a whole new level. Oh yeah, get ready. Because this is where things get really exciting. Okay, so tell me more about this whole next level customer experience. What are we talking about here? Well, imagine this. Every interaction a customer has with your business feels like it was designed specifically for them. Okay, that sounds pretty amazing. Yeah. But how do we actually make that happen? We're not talking about like reading people's minds, are we? Not quite mind reading. But AI is getting pretty good at understanding what people want, sometimes even before they do. And it all comes down to data. AI can analyze past behavior, preferences, pain points, all of that to create a truly personalized experience. So it's like having a personal shopper, but for every aspect of your business. Exactly. And it goes beyond just recommending products. AI can anticipate customer needs, provide proactive support, and even help you personalize your communication style to match each individual customer. That is pretty next level. But what about when things get a little more complicated? You know, when a customer actually needs to talk to a human being? That's where AI powered customer support comes in. We're talking about those super smart chatbots and virtual assistants that can handle a lot of the heavy lifting. Okay, so like when I'm on a website and that little chatbox pops up, those are getting better, but sometimes it still feels like I'm talking to, well, a robot. Right, but AI is changing that. These chatbots are getting smarter all the time. They can understand natural language, learn from past interactions, and even recognize customer emotions. So it's not just about answering basic questions anymore. They can actually understand what I'm feeling and respond accordingly. Exactly, and the beauty of it is that it frees up your human agents to focus on those really complex issues that require that human touch, you know, empathy, strategic thinking, all of that. So it's like the best of both worlds. AI is handling all the routine stuff so humans can focus on what they do best, which is connecting with other humans. Exactly, and that's what it's all about, right? Using technology to enhance those human connections, not replace them. I love that. So as we wrap things up here, it seems like there's a lot to be excited about in the world of B2B marketing. AI is changing the game in some pretty incredible ways. Absolutely, and the businesses that are going to thrive in this new landscape are the ones who embrace AI, not just as a tool, but as a strategic partner. So for our listeners who are ready to ride this wave of innovation, what's the one thing you want them to remember from our conversation today? Don't be afraid to experiment. AI is constantly evolving, so the best way to learn is to dive in and start exploring. There are tons of amazing tools and resources out there, many of them even free to use. So find what works for you and start experimenting. I love that, a call to action. Well, there you have it, folks. We've explored the future of B2B marketing and it is powered by AI. A huge thank you to you for breaking it all down for us today. It's been my pleasure. And to our listeners, thanks for joining us on this incredible deep dive. Until next time, keep innovating, keep asking questions, and keep pushing the boundaries of what's possible in the exciting world of B2B marketing.
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