AP7-2

To implement digital transformation, involve each department head in identifying how it can help achieve their goals. Use workshops or questionnaires to gather ideas and have departments propose high-priority projects. This bottom-up approach makes the transformation more relevant to each unit, increasing ownership and addressing operational pain points effectively. Second, gathering needs from each department. I would actively involve each department head in identifying specific ways digital transformation could help them achieve their operational and strategic goals. This could be done through facilitated workshops or a structured questionnaire, with each department also asked to purpose one high-priority project. This bottom-up approach would make the transformation feel relevant to each unit and increase their sense of ownership. It would also provide valuable insights into real operation pain points that digital tools could address.