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Rebook VO 2

Rebook VO 2

Elizabeth Hill

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The host provided a specific date and time for rebooking instead of giving multiple options. This is important because clients may be in a relaxed state after a facial and we want to make it easy for them to reschedule. Notice that the host gave an exact date and time rather than offering multiple options. This is especially helpful because clients might be zoned out and in a relaxed state post-facial, so we want to make the rebooking process easy for them.

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