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Engaging with clients by asking questions is important. Asking about their day or weekend plans is a good start. It's also helpful to ask more specific questions, like how they heard about our product or what they have planned for the weekend. Asking the client a question is a great way to foster engagement. Find out how their day is going or what they have planned for the weekend. Ask more probing questions. This could sound like, How did you hear about Hay Day? Or, Do you have any fun weekend plans?