AP2

Sustainable change is a strategic transformation for long-term adaptability, competitiveness, and stakeholder alignment. It should not rely on one leader or department. Even if the team changes, the benefits should stay. Mahram's digital transformation failed due to leadership and process issues. For me, sustainable change is a strategic transformation that strengthens an organization's long-term adaptability, competitiveness, and stakeholder alignment. It's not short-lived or dependent on a single leader or department. If you take the project team out or change the CEO, the benefits should still remain embedded in the organization's DNA. In Mahram's case, the digital transformation could have met that definition, but leadership and process challenges meant it fell short.