New-Recording-28

The speaker discusses the importance of aligning tasks and team objectives with the organization's goals and values. They emphasize the need to operate in an exemplary way and show care for both customers and team members. They also mention the significance of producing excellent work and engaging with the online community. The speaker's greatest takeaway from their transition is the importance of stepping up, speaking up, and not being afraid to flourish in their role. They highlight the role of female leadership and being an advocate for team members' development. And how do you align your tasks and team objectives with the organization's goals and mission? Well, every year we have new goals that are published to the university. But our values always remain the same. That they, you know, we operate in an exemplary way. That we are caring. Right? And so that translates to our team, especially on the front lines of customer service, taking phone calls or receiving guests. And so we have to be and act in an exemplary way. But also the work we produce has to be exemplary. Right? So we work on community. And so it's important to help our online community engage with us. And so we do that in an exemplary way. We work to make sure that it's excellent. Right? So what we're producing is always good product in a sense. And that we're caring. We're showing care for our people. So the goals that are also put out align with that. And so in every area that we address, which are many details, you know, some that are not even on paper, all those characteristics have to show in that. And our end goal has to match up with whatever the published goals are. But they always come back to those values. And what has been your greatest takeaway throughout this transition? Well, I go back to a female leader stepping into a role that she's called to do. And not being afraid to step out and speak up. And this has been a place that has been accepted. If you're doing the work and you're a strong leader and you have, you're valuable. You are. You have something to offer. We all do. We're here for a reason. Right? So I think my biggest takeaway is just stepping up, stepping out, and speaking up. And that's one of the things we have to do. I mean, it's always as appropriate. Right? Because you're not going to step up and tell the president what he has to do. But you're there to make him look good. Or make him or her look good. Whoever your president is. Right? But to come alongside them. And you're partnering with them. So that's a big takeaway. Don't be afraid to flourish where you are. Whatever position you've been given, whatever you step into, you have to own it. And you have to run with it. Right? That's a great note to end this on. Thank you again, Yvette, for your time. I really appreciate learning from you, hearing from you, and just for the community to get to hear all of your takeaways from your transition. Thank you. And before I cut, I'm going to add something else back in. But that was a good, like, closing. So I just wanted to let that. Okay. But I know. I'm a good editor now because of our Christmas videos. So hopefully I can do that in part B. I don't know. But anyway, as you considered your own development and your own journey, how do you use that with your team for their own development, using what you've learned to help develop them? Well, honestly, as we go through different projects, I try to give some kind of freedom, some encouragement of thinking and making the decisions on their own, and really being an advocate for them. So when I didn't feel I had an advocate, I mean, my boss, my boss. I had to convince my boss that I was the right person for the job, which, I mean, it wasn't available. The job wasn't like a job opening that came about. It was a position that was created because of the work I was doing. So I don't know that I would say he was an advocate for me, but I want to be an advocate for someone who's doing an excellent job. So I want to not just say it in words, but I want to show it in action. So I think that's a big step in showing and demonstrating to subordinates, right, and giving them opportunity and also encouraging them to develop themselves, enrolling in the programs here at LAPU or taking developmental courses in other areas. And it's really a wonderful thing that your team can learn from you because you had your own journey. You had challenges that you overcame. You stood up for yourself, and now you can impart that to your team and be an advocate for them when you feel that you didn't always have one. So I'm sure they really appreciate it.