Chapter 9 - Measure the Impact of Your Efforts

Does your training success rely on mere opinion? Chapter 9, gives L&D pros a useful plan to prove real value using data. Stop focusing on vanity metrics like course completions and start tracking actionable metrics and KPIs that tie training directly to business goals. We teach you to adopt the marketer's simple mindset: if you can’t measure it, you can't improve it. Learn to use tools, analyze engagement, and turn raw data into a resonant story that secures your seat at the strategy table.