Tutorial Narration - Why Competition Matters

Competition is important for businesses like IntraDM. While their Intelligent Automation solution for contact centers provides great value and cost savings, they face many other technology options that promise similar benefits. To stand out and reach their goal of $1 billion in savings for customers, IntraDM must understand their competition and use it as motivation to innovate and improve. Competition is healthy and pushes businesses to do their best work. Being aware of the competitive landscape is crucial for success. In this video, we want to talk about why competition matters to you, the green and orange. IntraDM's Intelligent Automation solution for the contact center provides amazing cost savings and value to our customers. Time and time again, we have proven to provide over three times the savings relative to what a customer must pay for our solution. If this is the case, then you must wonder why all contact centers aren't using our solution. Truth be told, our customers are bombarded with an abundant array of technology options, and many of those options promise similar value or returns to IntraDM. In many cases, this makes it difficult for IntraDM to stand out. Standing out is crucial to gaining more customers so that we can reach our goal of $1 billion of savings for our customers. In order to stand out, we need to know what we are up against. This is our competition. This course will debunk the myth that IntraDM has no competition and broaden your definition of competition. Although competition can sound alarming, it's actually healthy for businesses. Competition takes us outside of our comfort zone by inspiring innovation. It also forces us to do our best work and prevents us from getting complacent. Let's embrace our competition as a catalyst to become better at what we do. Awareness of our competitive landscape will help you understand why we must stand out and rise above competition of any type in order to get more customers and reach $1 billion of savings for our customers.