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Success in IAM:  It’s Not a Product, It’s a Strategy

Success in IAM: It’s Not a Product, It’s a Strategy

Identient AIIdentient AI

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00:00-06:48

In this Sentient Insights episode, the Identient AI hosts explore Steve Tout’s blog, Success in IAM: It’s Not a Product, It’s a Strategy. Steve challenges the tech-focused approach to Identity and Access Management (IAM) and advocates for Sentient IAM, which emphasizes strategy, governance, and expertise. By aligning IAM with business goals and investing in skills like AI and change management, leaders can turn IAM into a driver of innovation and performance, addressing critical governance gaps.

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The article discusses the importance of a strategy called sentient IAM in preventing data breaches. It emphasizes that human error is responsible for nearly 70% of breaches and highlights the need for a human-centered approach to security. The strategy involves considering philosophy, politics, economics, and technology as layers of building security. It emphasizes the importance of aligning security choices with company values and being smart about spending on security measures. The article also emphasizes the need for a mindset shift and the development of next-gen skills that go beyond technical knowledge. Ultimately, the goal is to bridge the gap between tech and business strategy and make well-rounded security decisions that consider both people and technology. Hey everyone, welcome. We're diving into something kind of grim today, data breaches, but we're going deeper than just the tech stuff, promise. We've got Steve Kaut's article, Success in IAM. It's not a product, it's a strategy. And let me tell ya, it's a whole new way of thinking about keeping things safe online. Yeah, it really flips the script on how we approach security. Totally. See, everyone freaks out about hackers, right? But our source, this article, it says almost 70% of breaches. It's not some tech genius, it's just us, human error. Which is kind of reassuring, but also terrifying when you think about it. Exactly, like it's less about some super complex code and more about, you know, forgetting to log out on a public computer, but like way bigger scale. And multiply that little mistake by thousands, tens of thousands. Yeah. Yeah, scary. So how do we fight that? That's where the sentient IAM comes in. It's like realizing that real security isn't just buying the newest, shiniest gadget. It's gotta be about us, about how we think. Yeah, it's a human-centered approach. The source makes a great point about just piling on tech, more firewalls, more software. It's like building a fortress, but then forgetting to, you know, actually train any guards or anything. Strong walls, but one open window. Exactly. You can have the most high-tech system, but without a solid plan behind it, one little slip up and it all crumbles. Okay, so strategy over just fancy tools, got it. But what does sentient IAM actually look like in action? I mean, that's kind of vague. Right, so think of it like layers to building your security. And the first one might sound weird, but it's philosophy. Philosophy, now that's not a word I expected to hear today. We're talking about data breaches. Right, but it makes sense to think about it. Technology, it should serve your company's values, right? Like what do you actually believe about data security? What's your responsibility to people, to users? Because without that, you're just throwing money at problems, not really solving them. Exactly. Without that foundation, it's just random solutions, no real purpose, got to figure out those values first. That's what guides you to the how of protecting the data. Yeah. And that leads to the next layer, politics. Politics, whoa, now we're getting really serious. So like internal power struggle, who gets to decide what's secure and all that? Politics, whoa, now we're getting really serious. So like internal power struggles, who gets to decide what's secure and all that? It's not really power struggles, no. More like, hmm, think of it as who calls the shots on security in your company? How do they decide? And the biggie to those decisions actually line up with those values we talked about. So making sure everyone's on the same page, right? And that the people in charge, they're actually following the plan, not just doing whatever. Exactly. If your security choices don't match your core beliefs about data, well, that's asking for trouble. And that kind of naturally takes us to economics, often gets ignored, but super important. Money talks, right? Always gotta factor that in. For sure. This layer is about being smart. Not just spending on security stuff because it's trendy, but asking, does this actually fit our strategy? Or are we just chasing buzzwords? Easy to get caught up in the hype, right? Shiny new security product, gotta have it, even if it doesn't actually solve anything. Happens all the time. And without that strong foundation, that philosophy, and knowing who's making decisions and why, it's like you're throwing money at the problem, not strategically solving it, which finally brings us to technology. Ah, so now the good stuff. Firewalls, encryption, all that jazz. Yeah, but like we've been saying, tech is only as good as the strategy behind it. It's like having all the pieces of a puzzle, but no idea what the picture's supposed to be. Might grab some together, but. Not gonna get a pretty picture, that's for sure. Right, you gotta see the whole picture first. Technology, it's the tool to get there. Not the solution itself. Okay, so like using tech to put our plan into action, not just randomly applying it and hoping for the best? Exactly. Remember that Capital One breach a while back? They were ahead of the game, cloud security-wise, but one little firewall setting, mess up, and boom, massive data leak. Proves even the best tech can't fix a bad strategy, huh? Totally, and it shows how crucial those first three layers are. Without them, even the fanciest tech is just a Band-Aid. Might hide the problem for a bit, but doesn't fix the root cause. So how do we avoid that? How do we, like the article said, go from just tech people to strategists when it comes to data? That's where things get really interesting. And it's something everyone listening, I think, can learn from, no matter how techie they are. It's a whole mindset shift. Mindset shift, okay, I like that. So not just about coding skills or knowing how firewalls work, but something broader. Yeah, totally. The source, this article, it argues that the future, it belongs to those who can bridge that gap between tech and the whole business strategy thing. Seeing the bigger picture, not just the code in front of you. Exactly. How do security choices, how do they impact everything? Customer trust, even like your company's bottom line, it's all connected. So less like tech wizards, more like strategic masterminds. That's a good way to put it. Remember that time you had to push back that product launch to get those security protocols stronger. Yeah, lots of pressure to just launch, but we chose security first. On that, that was a business decision, not just a tech one. Long-term thinking, right? You're right. Probably saved us a huge headache later on. Customers, they actually liked it, that we took their data seriously. See, sentient IAM in action. It's those little choices, they have big ripples. Gotta anticipate, make the smart call, even when it's tough. The article, it also mentioned next-gen skills. What's that even mean? More than you think. Yeah, tech is important, obviously. Yeah, data science, AI, all that. But it's also business smarts. Communication, even knowing how to negotiate. So like being well-rounded, good with people as much as you're good with a keyboard. Exactly, because at the end of the day, this sentient IAM, it's about us, people, how we use tech, how we decide, how do we make systems that are both secure A and D easy to use? This deep dive, it's been eye-opening, really, way beyond the usual tech jargon, makes you think differently about this whole data security landscape. Any last thoughts to leave our listeners with? I like this question from the article. Imagine you're suddenly in charge of your company's data. What's the one thing you'd change about their strategy? Not the tools, the strategy itself. Ooh, good one. Really makes you think big picture. Well, that's all the time we have for today's deep dive. Huge thanks to you, our listeners, for joining us on this exploration of sentient IAM. We hope you've learned some valuable things to help you navigate the complex world of data security. Until next time, keep learning, keep questioning, and keep thinking strategically.

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