2月7日(1)

Oscar called to inquire about his internet package. He was informed that it includes three SIM cards and costs $299 per month. He has 1,000 minutes and 80 gigabytes of data per month, which can be carried over to the next month. Currently, he has 160 gigabytes of data. He can retrieve the other two SIM cards by visiting their office in Shenzhen. The last payment of $319 was for the previous month and is deducted on the first of each month. Oscar was satisfied with the service. Hello, can I help you? Hi, how are you? My name is Oscar Merchant. And I'm just trying to communicate with you guys because I would like to know how much I'm paying per month for the Internet package that I am having at home. The number you're calling from this one? Yeah, the number is 133. Yeah. 169. Okay. 74. Okay. 934. Okay, you want to know the package, the details, right? Yeah, and the price that I'm paying at the moment. Okay. Hello, Oscar. Thank you for your patience. So right now, the number you're calling from this package includes three SIM cards and an Internet. The whole package, monthly package, every month it will cost you $299. And it includes every month 1,000 minutes. Ah, 1,000. You can make a phone call. Yeah. And the data, every month have 80 gigabytes. 80. 80 gigabytes. Yeah. Three SIM cards, both can use this data. And if you have one month you don't use the data, and the next month you can continue to use it. Right now? Yeah, right now you have two months of data. So it is 160 gigabytes. This month you can use it. Okay. And that's all. Okay. And so that is including my Wi-Fi and everything, right? Yeah. Okay. Okay. Now I have a problem. I'm using only one SIM card. So how can I recover the other two SIM cards? Because I don't know where are they, but I need them now. You need them now. Okay. Are you in Shenzhen right now? Yeah, yeah, of course. Okay. I suggest you can bring a passport and go to our office and let our colleagues to help you get that other rest of the SIM card. Okay? All right. Okay, yeah, absolutely. Fantastic. Yeah, but right now, today, there's a during the festival, or maybe tomorrow. Thursday. Thursday I think I will go. Okay. And is there anything I can help you? Yeah, something else. Can you inform me when was my last payment? Because I'm trying to figure out my finances, but I don't know in my account from where I'm getting the withdrawal. So can you inform me when was the last payment? Okay. Every month, the first day, we do the last month of monthly package. After that, you need to prepare this month of monthly package. For example, right now, it's showing you need to top up like 319. It's about last month of monthly package. 319. Yeah. And when was that? Yeah, 319 is the overdue bill, the last month. For January? Yeah, for January. So it will be deducted only the first of the month. Is that correct? Yeah. Yeah. Okay. Okay, and anything else? I think that's it. Thank you so much. Okay. If you are satisfied with my service, please press 1 after the following evaluation. Thank you. Sure. Thank you so much.