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John Doe is the head of operations at a laboratory with 22 connected modules. He has a new perspective on equipment utilization and personnel planning. Instead of needing a full team to run the equipment, he can have a central team and respond to items as needed. My name is John Doe, and I am the head of operations here. We have a laboratory with 22 connected modules, and as a lab manager, I have to say that I have a new and different view of equipment utilization. For instance, I can approach personnel planning in a completely different way. I may no longer need a full team to run the equipment, but I can have a central team, and now I can respond to items when it is necessary.