Call Example - No M - Kathy

Kathy from Zillow called Peng, who is looking for a house in Parsippany. They aim to buy in September-November for $650-700k. They want a 3-bedroom home with a garage, basement, and backyard. Kathy suggested getting pre-approved on rate.com for free. They discussed the process and potential timing issues. Kathy will send listings via email and confirm a showing for Sunday. They ended the call on a positive note. Hi, how are you? Hi, Peng. This is Kathy with the Zillow team at Signature Realty. How are you? Good. How are you? Thank you for calling. Oh, no problem at all. So I'm just waiting on a confirmation for the showing. But in the meantime, I wanted to see how your home search is going. We just started. We're going to be the first-time owner. We're currently renting an apartment in Parsippany, so we're looking for a house around this town. We really like Zillow, especially around the town, so many lakes. Yes, it is a very nice home. So what's the timetable? Like, is there a certain time you have to be out of the apartment? Oh, yeah. I mean, our lease is not going to be in until November. I'm sorry, I couldn't understand what you said. So our lease is going to end up this year, November, so we're looking for maybe purchase a place around September or November. Okay. Okay. And what is the price point? We're looking some $650, around $700. Okay. And what areas are you interested in? Dover, Pluton, Dunlop, a place nearby, around Parsippany. I work in Newark. Yeah. Okay. So around Parsippany. And what type of home would be ideal for you? You mean how big and how many bedrooms? Yeah, how big. Like, what are the things you like? Do you want land? Do you want a finished basement, a garage? You know, those types of things. Yeah. Would you want, like, at least three bedrooms, two bathrooms, and, like, garage, basement, and a backyard, because my husband wants to plant stuff. Okay. Yeah. And a backyard. Yeah. Okay. Great. All right. Well, I'm going to let you know when we get the confirmation for Sunday. And in the meantime, I'm also going to take a look and see what else is out there for you. Thank you so much. Oh, you're so welcome. We also, like, we're just looking online. My husband found this house, and I really like it. It's so cute, this one. It is so cute. Yeah. We don't have any pre-approved letters from the bank yet. Okay. Would you like me to send you over a contact? Because we use rate.com, and if you go on the website, there's a little button that you could press, and it's a very simple pre-approval process. If you want to try that. Okay. Does we have to pay for that? No, no, no. It's free. Okay. And it's a quick and easy process, and then you'll know, you know, what your purchasing power is. Okay. I did ask my mom. She said the pre-approved letter only, like, good for three months. If, like, later till November, we probably have to get a new one, like around September. Well, if you go with rate.com and you get pre-approved, I'm pretty sure when you speak to, eventually when you start to work with John Lamkin, who is one of the team people over there, you'll be okay. Like, he'll – it's not like you're going to have to pay for another pre-approval or anything. Okay. Okay. Where is your guest office located? Around Denver? Montclair? No, I'm not sure where his office is located, because usually everything is, like, done. Online. Okay. Yeah. Yes, please. When you have the time. I will absolutely let you know how to get in touch, because it's very simple, and I've had other clients use it, and they thought it was easy as well. Everybody's been happy with it. Great. Thank you. Sure. Well, I mean, I think we covered everything for now. It was very nice speaking to you. In the meantime, if you see anything or your husband that you feel like you want to look at, let me know. I'm going to look myself and see what's out there, and I'll send you listings via e-mail. Okay. And then I will also confirm with you when we have the showing for Sunday confirmed. Thank you so much. I will be out of work. I work in the hospital, so if anything, I couldn't pick up your phone, you can always text me or e-mail me. That sounds perfect. Thank you so much. You have a great day. You too. Thank you. Thank you. Bye. Bye.