CAROLYN SMITH_DEMO

Homocystinuria is a rare inherited condition where the body cannot process the amino acid methionine. This video explains the causes, effects, and treatment of the condition. A training is also provided on delivering difficult news to veterans with accuracy and compassion. The importance of handling irate customers with patience and not being rude or hanging up is discussed. Health insurance terms such as copay, deductibles, and premiums are explained to help people understand them better. The Clinic Cares website now allows patients to book appointments online in three simple steps. Homocystineria is a rare but potentially serious inherited condition. It means the body can't process the amino acid methionine. In this short video, you'll learn the different causes of homocystineria, how it affects the body, and how it can be treated. Delivering difficult news to a veteran is never easy, especially in matters of life and death. Many providers may have not been taught how to handle these delicate conversations. This training will show you how to deliver difficult information accurately and with compassion. When is it okay to be rude or hang up on a customer? My answer is simple. Never. Hi, I'm Carolyn Smith, and today we're going to talk about the best way to handle irate and unhappy customers. If you're in the market for insurance, you may be feeling a bit overwhelmed or confused by all the terms being used. Copay, deductibles, premiums, coinsurance, individual out-of-pocket maximums? Today, we are going to demystify and break down these health insurance terms. You can now book your appointments online through the Clinic Cares website in just three easy steps. First, create your patient profile. Next, select your doctor's name from the drop-down list.