Customer Service under 20

The company extended a promotion from six months to a year for the caller, but the promotion has now ended. The caller can switch their TV service back to TV green to reduce their bill. The person on the phone can also help the caller plan a family vacation by gathering information and discussing their vacation ideas. Thank you for calling the company. This is Sam. How can I help you? It certainly does, sir, which is why we extended the six-month promotion to a full year for you. However, it is a promotion and it has ended. If you'd like, I can switch your TV service back to TV green so that your bill returns to what it was. That's no problem at all. You came to the right place if you need to plan a family vacation. I'll start by gathering some information about you and your family, then we'll talk about what you have in mind for vacation. Sound good?