Paypal Hackers

The person is having trouble logging into their PayPal account because someone changed their password. They have been facing this problem since yesterday and have tried to log in four or five times. They provide their name, email address, and state that they have been using the account for over six years. The assistant suggests that the account may have been compromised and offers to help. The person mentions using PayPal on their iPhone and computer. The assistant instructs them to press the Windows key and R together to bring up the run dialog. They are then told to type "quick assist" in the search bar and click OK. However, the call gets interrupted and the person expresses frustration with the phone call. Hello, this side trouble. How can I help you? Hello? Can you hear me better now? Yeah, beg your pardon? I'm calling you from my cell phone now. You can hear me? Okay, okay. Yeah, I can hear you. You were not able to log in into your PayPal, right? Yeah, yeah. Somebody changed my password on me. I reset it, and I went to go reset it, and I'm not getting it on my email now. Okay, from how long you're facing this problem under the PayPal? Since yesterday. Since yesterday? Okay, it's not for you. We're going to help you on that. All right. Do let me know how many times have you tried to log in your PayPal account, because it could be possible that if you have tried more than three times. I've probably tried four or five at least. Okay, could you please help me with your name along with the email address? The email address is Cypress, if you know how to spell that, Cypress as in like Cypress Hill, C-Y-P-R-E-S-S-D-E-V-I-L, so it's cypressdevil at telus.net with one L. Okay, and could you please help me with your first and last name also? Yeah, it's Marty, and my last name's Bird. Okay, and from how long you're using that PayPal account? I've been using it over six years now. Okay, over six years? Have you tried to open any spam emails, or have you ever tried to click on any web links which have been sent to you by a text message? Or it could be possible that maybe you were getting... No, I haven't done that. I don't think I did. I might have. Okay, then it could be possible that maybe your account has been compromised, okay? Okay. And some other person is trying to log in your PayPal account, and maybe he has succeeded on that. That's the main reason he has changed your password, or she has changed your password. But do not worry. I can just do one thing. I can help you on that, okay? Okay, yeah, because I don't know what's going on with my account. Okay. Do one thing. Do let me know in how many devices do you use that PayPal account? I use it on my iPhone, and I use it on my computer. Okay, so it needs to be in front of the computer so I can proceed further with the cancellation with your request for the PayPal account? Yeah, we can do that. Just give me the steps or whatever I have to do. Do let me know once you will be in front of your computer. I'm in front of it right now. I'm sitting at it right now. Great. Focus on the left-hand bottom corner of your computer keyboard. You're going to see a window key over there. Yeah, I hit the Windows key. Okay. Do you see that window key on your left-hand bottom corner? Yes, I do. Great. Press the key along with the letter R as in Romeo together at the same time. Okay. Okay, that brings up my run dialog. Great. Do one thing. Click on the search bar on the run dialog and type over there, all in lower cases, quick assist, Q-U-I-C-K-A-S-S-I-S-T, quick assist. Okay, I'll do that, quick assist. Okay. Now click okay below that and make sure that you type all in lower cases without any space and then click on okay. Okay, so click. You said click assist? Quick, Q as in queen, U as in unicorn. Oh, I thought you said click as in mouse. Okay, quick. Okay, these phones, can't trust them. Okay, it's Q-U-I-C-K-A-S-S-I-S-T, quick assist. Did you get that? Yeah, I got that. Now click on okay. Hello. I don't know what's wrong with this phone. Hello? Hello. You keep calling me on different IDs and I miss your call. Basically, you're changing your number to call to the PayPal support. Why are you doing that? You're going to change my number? I don't even know how. You're just wasting my time. How do I change my number? Sir, just listen to me. Grab your phone and throw it out of the window. I'm going to grab you and throw you out the window.