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The transcription provides information about the Chicago Department of Streets and Sanitation and the City of Chicago's 911 emergency services line. It mentions the operating hours, contact options for various departments such as Forestry, graffiti removal, control of rodents and pests, and Department of Animal Controls for larger animals. It also directs callers to visit the website for street schedule trash pickup and sweeping time. For Streets and Sanitation representative, press pound, for alternative disposal options, press star. For street operations crew, press 1, for towing services, press 2, for trash removal, press 7. The 911 emergency services line provides options for emergencies, medical assistance, fire department assistance, and reporting crimes. Hello, and welcome to the Chicago Department of Streets and Sanitation. If you know your party's extension, you may dial it at any time. Our operating hours are from 9 o'clock in the morning to 3 o'clock in the afternoon, Monday through Friday. We are open on Saturday and Sunday by appointment only. Please listen closely as our call options have recently changed. For the Forestry Department, please dial 1. For the removal of graffiti, please dial 2. For control of rodents and pests, please dial 3. For larger animals, such as the fox, the possum, and the coyote, please contact the Department of Animal Controls. To learn your street schedule trash pickup time or your street schedule sweeping time, please visit us online at Chicago.gov, backlashcity, backlashen, backlashdepartments, backlashstreets, backlashschedule. To speak with a Streets and Sanitation representative, please press pound. To learn about alternative disposal options, please press star. To reach a representative of the street operations crew for snow removal, lot cleaning, or plant removal, press 1. To speak with a representative regarding towing services, please press 2. To speak with a representative about trash removal, please press 7. Thank you for calling the City of Chicago's 911 emergency services line. If you know your party's extension, you may dial it at any time. If you are experiencing an emergency, please say emergency or press 1. If you need assistance with something else, please press 2. If your emergency is a medical nature and you require an ambulance, please press 1. If you are experiencing a fire and are in need of fire department assistance, please press 2. If you are the victim of or a witness to or anticipate experiencing a crime, please press 3. If your emergency is not of this nature, please press pound.