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Self-awareness can be cultivated by asking three key questions: what did you learn, what have you learned about yourself, and what positive steps will you take to improve? Negative attitudes stem from a lack of self-awareness. People rarely admit their negativity, but studies show that 71% of people are disengaged or negative. By focusing on strengths and asking questions, we can trigger positive thinking and promote improvement. Asking questions about learning and actions can help us understand and apply study findings. When it comes to self-awareness, we're going to give you, I think, three of the greatest questions you can ask somebody. And you can certainly put your own spin on it, but they are all what-driven questions, starting with the word what. The first question is, what did you learn? That will give you good insight. The second one has a real strong narrative towards self-awareness. What have you learned about yourself based on the learning that you're positively committed to? Positively committed to improving. So the first question is, what did you learn? Second one is, what did you learn about yourself? You're positively committed to improving. The third one is, based on what you've shared with your learnings, what positive steps are you going to take, or what positive actions are you going to take going forward to positively pursue improvement? Think about someone being a good teammate. Think about someone with a negative attitude. That all comes and stems from this thing called a lack of self-awareness. Here's the funny thing. I really do believe people who are negative and naysayers, I think deep down, if they really dig deep and are honest with themselves, they know they have bad attitudes. Now, when was the last time that someone came into your office and said, boss, friend, I just want to let you know that I'm going to undermine the team and I'm going to be pretty negative. I'm just not going to really support your leadership. Just wanted to let you know. I bet you're laughing, but let's go to a study at the Gallup organization where they state 29% of people are actively engaged. The other 71% are neutrally or actively disengaged, meaning they're negative. They're tearing at the fiber of the culture. So 7 out of 10 people against 3 out of 10 people. Those are tough odds. Yet when was the last time someone said, you know what? I just want to let you know. Don't give me feedback. I am fairly resistant. So what we have to do is ask questions and the way you build self-awareness is to initially build trust by focusing on their strengths. Call them into the office when you see the good things they do. We need to leverage strengths more than the things they're doing wrong. Here's why. I am not in any way suggesting we avoid the things that people need to improve. Yet if that is all that they hear, and hopefully I give you a really positive trigger and they're nodding when you're talking in your office. They are not nodding in agreement. They are nodding off. They cannot wait for that meeting to end. So when we're asking questions, we are triggering the brain to think differently. So think about you interacting with somebody and I ask you a question. And let's say you are having a conversation with someone that you're in disagreement with and I coach you to have a more positive conversation. Let's just make that assumption. You can then get the question of, what did you learn? Which triggers you to talk about just learning. Then when I ask, what did you learn about yourself in that conversation? You know, you're positively committed to improving as it relates to talking to Tom. The third one is, what action steps are you going to take based on those learning to really positively improve your relationship with Tom? Hopefully you notice I just kind of twisted the words a little bit in this situation to working with this fictitious teammate called Tom. You don't have a lot of latitude or room to be negative. Questions are powerful. What questions around learning and actions will help you understand this study.